With a wide range of rule-making, investigatory and enforcement powers, the Financial Services Authority needs to ensure that its regulatory, guidance and reporting collateral is available to its audience on a 24/7 basis, and that all its material is distributed efficiently and effectively.
EC Group has established an online catalogue and ordering facility, together with live contact centre operations and a dedicated account management team, to comprehensively manage this requirement.
NB: The FSA became two separate regulatory authorities in June 2014 and this service was transferred to the Money Advice Service.