Continuous improvement evidenced in external ISO audit

It was immensely gratifying to have our continuous improvement process evidenced and recognised in our recent ISO 9001 and 14001 external audit. The auditor’s observations included:

  • Continual improvement in both quality and environmental systems
  • Well documented and recorded management review meetings and internal audits
  • Continual honing of the procedures and the manual to reflect ongoing improvements to operational practices.

As a result of the audit, we’re delighted to have been recommended for continued certification which, for our Quality Management System, represents continuous certification for more than 20 years!