It was immensely gratifying to have our continuous improvement process evidenced and recognised in our recent ISO 9001 and 14001 external audit. The auditor’s observations included:
- Continual improvement in both quality and environmental systems
- Well documented and recorded management review meetings and internal audits
- Continual honing of the procedures and the manual to reflect ongoing improvements to operational practices.
As a result of the audit, we’re delighted to have been recommended for continued certification which, for our Quality Management System, represents continuous certification for more than 20 years!