Secure fulfilment

Secure fulfilment – an information security perspective

Murphy’s Law states that whatever can go wrong will go wrong. Nowhere is this truer than in the world of fulfilment and logistics, where the volume and complexity of everyday life gives abundant opportunity for errors and inaccuracies – all with a high level of exposure. The key is to choose partners well-acquainted with Murphy’s Law, with the ability to put secure plans into place to avoid them – or stop them before they are even anticipated.

Suppose, for example, that the fulfilment house receives an urgent request to deliver certain goods, but cannot find them in the warehouse. Perhaps this is because of a malfunction in the location system or the result of simple data input error. The system says the goods are in pallet location XYZ, but location XYZ is empty. Maybe it is because the goods have just been mislocated, or maybe, due to unprecedented demand, stock has just run out but the system has not yet been updated…

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