EC Group provides cost-effective and comprehensive support for home shopping clients, including multi-channel order processing via the Internet, phone, email and post. With secure, modern storage, picking and packing resources together with sophisticated management systems, we will manage all aspects of the fulfilment process, providing the best possible service to your customers.
- Multi-channel order processing
- Comprehensive product traceability for enhanced stock management
- Real time online visibility of stock
- Flexible picking and packing resources with guaranteed quality control
- Best value despatch method selection with full traceability
- Returns handling and management options