EC Group supports a variety of clients across a range of market sectors. Our expertise and professionalism enables our clients to focus their time and resources on their own specialist products and services, safe in the knowledge that their customer service, fulfilment and communications is in safe hands.


Automotive and transport
Mailing and fulfilment services for one of the world's most prestigious automotive brands, whose stated mission is the pursuit of perfection.

Addressing messages that have a direct bearing on passenger safety to a multicultural audience is a continuing challenge for an integrated company responsible for London's transport system. Our design team has created pictograms to be used across the system to convey clear meaning without words, and support the company's corporate design unit with a wide range of internal and external communications deliverables.


Agency: Advertising & Sales Promotion
Working with agencies is always exciting. We have many years of experience in understanding just what goes into brand development and test marketing before a brand is launched into its target market place. This experience has enabled EC Group to offer a major contribution to the successful launch and support too many promotional campaigns.

With our own energetic and committed account teams, we provide the support to agency's looking after a variety of high profile brands. Our flexible production capacity and vast experience of handling promotional mailings and promotional kit assembly ensure that product is delivered on time to merchandisers' homes or direct to outlets.

Our comprehensive tracking and database systems provide complete traceability and enable you to measure the efficiency of your campaign material.


Banking and financial services
EC Group provides highly secure handling and mailing services for one of the UK's leading high street banks in an environment where confidentiality, accuracy and fast turnaround are of paramount importance. Our history supporting the banking industry is extensive. In 1990, our corporate identity experts redesigned the logo of the second largest bank by market capitalisation in the UK and in Europe, and which ranks fifth in the world.

In 2006, we added a new client when a leading global software product and solutions provider for banking systems, with 6,000 employees serving customers in more than 120 countries, chose us to support its sales and marketing processes.

For a leading fiduciary services provider with operations in Jersey, Guernsey, Isle of Man and Hong Kong, we developed a new brand positioning. Our marketing and design experts delivered a global identity for a leading international provider of independent internal audit, business and technology risk consulting services. Selected as the lead agency in 2005, we have created a consistent brand across all deliverables, including industry sector brochures, reports, invitations, event collateral and drive-to-web campaigns. And, for an organisation fully owned and directed by the UK insurance industry, we have developed a comprehensive marketing communications programme including a new mark, identity and tagline, which were then rolled out into a new website, event materials, advertising and internal communications.


Charity
EC provides a range of expert logistics and fulfilment services supplying an extensive network of supporters with a range of publicity, educational, fundraising and campaigning materials. At a major conference chaired by Prince Charles, we promoted awareness of timber products produced by sustainable forestry through an installation of identical planks four metres high. We designed and produced the exhibition materials for an internationally known London-based museum known for its prestigious collection of modern Italian art, as well as the complete corporate identity for a new curatorial partnership in Glasgow. In 2005, we added a new client with a Jersey-based conservation Trust, supporting their mission to save species from extinction. We have delivered a new identity and positioning, and provided a visual solution to help take the Trust forward, and give it a stronger competitive footing throughout its messaging, collateral, online communications and annual report.


Entertainment and tourism
Our comprehensive handling service and the ability to manage complex installations and make timed, personal deliveries to exhibitions supports the event management department of a major international gaming company.

With the capacity to handle major global distributions and local deliveries to places of national interest, EC Group provides logistics support for the national tourism agency responsible for marketing Britain worldwide and for developing England's visitor economy.


Food, beverage & FMCG
EC Group handles the delivery to high street outlets of a range of marketing materials for the promotional departments of major food and FMCG brands. With flexible and scaleable resources, we can efficiently manage the seasonal peaks and fluctuations that are a feature of this sector.

We work with one of the world's largest breweries to support sales development within the trade, with the storage, kit packing and delivery to thousands of pubs, clubs and clients who serve their brands.


IT services
Since 1988, EC Group's marketing and design experts have worked with many divisions of the world's largest information technology corporation to provide industry and technical expertise for online marketing solutions, demand generation, channel marketing, corporate identity, sales enablement and brand implementation programmes in the US and Europe.

For a US- and German-based global professional services company, we have developed a logo, messaging, collateral, annual report and web communications. And, for a provider of cutting-edge software solutions to the treasury, securities and derivatives markets, we developed a design concept for its new corporate and business component marketing materials.


Media and technology
With proven capability across hard copy and electronic media, EC Group provides response handling support for campaigns and promotions run by national and international media and technology groups.

When the world's second largest communications test company needed to cut operational costs as well as build a new global identity following aggressive acquisition, our marketing experts established design and editorial guidelines, which we implemented across the board, plus a number of tools – including an online asset management facility – to reduce costs and maximise return on investment.

To enhance a leading mobile communications operator in both its established client areas and new global markets, we've delivered multilingual product- and service-orientated marketing material from corporate communications to detailed technical specifications for engineers, coverage maps and educational CD-ROMs.

For a US-based communications and information services company with more than 12 million customers and $7.5 billion in annual revenues, operating divisionally on a global scale created a communication challenge: how to convey the strength of the whole business when local presence is only small or specialised. Our design and marketing experts delivered creative messaging, branding guidelines, a Website and innovative collateral.


Professional Services
With high quality contact centre, response handling, e-commerce and mailing facilities, EC Group provides a range of support services to the UK's leading advisory, conciliation and arbitration service.

With design, production and logistics under one roof, EC Group provides a fully joined-up print and distribution service that helps deliver the information, advice and legal help that people need to deal with a wide range of challenges. Since 2004, we have been an agency of record for a management organisation, which represents over 85,000 students and 65,000 members based in 154 countries around the world.


Public sector

Central government
Working with some of the largest government departments, EC Group handles a range of publications in hard copy and electronic format, providing comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services for various government departments.

Local government
EC Group provide a range of outsourced services that support local government. Comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services are all services that fit the requirements of both the development and management of short and long term projects.

Education
Our capacity to undertake massive projects has been proven through handling the distribution to schools, colleges and LEAs of statutory test materials. This type of project requires detailed planning, large-scale handling resources and rigorous quality control – all key to the EC Group offer.

Our contact centre also provides enrolment support for a leading higher education establishment, giving advice and assistance to prospective students on course availability, entry requirements and enrolment procedures.

Healthcare
Smoking is known to be the principal avoidable cause of premature deaths in the UK. EC Group provides a broad range of contact centre and fulfilment services backed up by comprehensive account management in support of the national tobacco control campaign.

Regulatory
Providing full-service solutions encompassing response handling, print on demand and ecommerce, EC Group ensures the continuous availability of important regulatory information in a range of media (hard copy, print on demand, electronic PDF or HTML) for a number of public authorities and agencies whose remits span a range of commercial sectors.

Trade and industry
Handling a range of publications in hard copy and electronic format, EC Group provides comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services for the government department responsible for trade, business, employees, consumers, science and energy in the UK.

For one of the world's leading semiconductor companies, our marketing and design experts have created campaigns to keep employees motivated and customers informed. We have also delivered the company's corporate responsibility report, covering the company's economic, social and environmental impacts and performance, values, ethics and product responsibility.

Environment
Working with one of Europe's leading environmental consultancy and technology companies, EC Group provides highly efficient response handling, mailing and fulfilment services in support of a major environmental campaign. Key to this service is our ability to deliver services in an environmentally efficient manner managing stock, printing on demand and recycling packaging.


Retail & luxury goods
EC Group provides comprehensive e-commerce solutions for B2C retail operations, managing all aspects of the supply chain from hosting and operation of Websites through to direct delivery to private addresses.

EC Group also provides a wide range of services in support of promotional activity for campaigns and ongoing brand support. We handle large-scale POS campaign kit production and ongoing merchandise fulfilment with deliveries to high street outlets, regional retail distribution centres or to international markets. We also provide voucher redemption, data-capture and promotional evaluation.

We provide high quality, cost-effective solutions to meet a wide range of bespoke service requirements, tailoring our services to meet the individual requirements of every customer. With dedicated storage areas for high-value items, exacting quality controls and a real commitment to every one of our clients, our service delivery supports the luxury standards of some of the world's leading brands.