World Class Fulfilment, Handling and Delivery Solutions
Years
of fulfilment
experience
EC Group was founded over 200 years ago as a warehousing and logistics company. Today, we assist our clients in resolving intricate logistical problems and meeting customer expectations.
Our mission is to connect clients with their customer base and provide reliable, insightful, and timely fulfilment and distribution. We understand the importance of having a consistent and happy customer, and our whole logistics philosophy is based around this ethos.
Rely on us and relax
Our services are widely and routinely acclaimed by clients and end customers alike, as we strive to offer the best service on the market.
With all fulfilment output distributed from our Essex warehouse, we provide a service that is as responsible as it is adaptable.
Our highly scalable process allows for tailored distribution, allowing increased output during those peak seasons.
Across a variety of sectors
Offering a number of fulfilment and logistics services to help your online business reach previously impossible heights.
Our experience with not-for-profit brands offers us an awareness of the unique demands faced by the charitable business sector.
We are on hand to support your business with high-capacity, scalable logistics that perfectly suit your ever-changing demands.
Our Case Studies
Take a look at how we’ve collaborated with some of our esteemed clients.
How we can lend a hand
We help various businesses in various ways. Our adaptable and versatile systematic approach allows us the opportunity to tailor our work to most adeptly suit your demands.
Scaled operations support your business at a flash during busy peaks
Relieve the stress on your team by letting us take care of your customer services
Receive tailored support from an experienced number of business and marketing experts
Here to help fulfill subscription boxes global campaigns distributions
Our combination of flexibility and experience allow us to support you across a huge variety of practical and logistical services. Deploying our highly skilled team within an adaptable system allows for EC Group to distribute and fulfil an endless number of possibilities.
- Tailored scope - anywhere from local to worldwide
- Support with your brand's PoS and Marketing
- Customer Service and Returns support
- Expertise across an enormous variety of sectors
Meet the people
Our reputable and experienced team are always on hand to offer support and expertise.
EC Group Insights
We love sharing insights into our work, and the wider fulfilment sector – dive in to one of our blogs to find out which recent developments have caught our interest!
- 10 July 2025 How to Choose the Best Sourcing Strategy for Your BusinessHow To Pick A Sourcing Strategy?In today's globalised business landscape, companies often face the decision of choosing the...
- 19 June 2025 The Hidden Costs of DIY Fulfilment (And How to Avoid Them)For many e-commerce businesses, managing fulfilment in-house feels like a practical starting point. You’re close to your stock,...
- 19 June 2025 8 Reasons Why Enterprise Businesses Are Turning to Outsourced 3PL SolutionsChanges to global marketing trends have led to large, multinational businesses to re-evaluate how they manage logistics. It’s...
Frequently Asked Questions
What Does EC Group Do?
| EC Group is a UK-based fulfilment and logistics company with over 200 years of experience. We specialise in e-commerce fulfilment, third-party logistics (3PL), warehouse storage, subscription box fulfilment, and customer service support. |
What Industries Does EC Group Support?
| We work across a wide range of sectors, including e-commerce, enterprise-level businesses, and charities. Our adaptable fulfilment solutions are tailored to meet the unique demands of each client and industry. |
Do You Offer e-commerce Fulfilment for Online Stores?
| Yes! We provide complete e-commerce fulfilment services, including inventory storage, order picking and packing, shipping, returns management, and seamless integration with platforms like Shopify, WooCommerce, and more. |
What does EC Group Do?
| EC Group is a UK-based fulfilment and logistics company with over 200 years of experience. We specialise in e-commerce fulfilment, third-party logistics (3PL), warehouse storage, subscription box fulfilment, and customer service support. |
Where is EC Group Based?
| We operate from a warehouse and fulfilment centre located in Essex, United Kingdom. All operations are handled in-house to ensure speed, reliability, and quality. |
Can EC Group Handle High-Volume Fulfilment during Peak Seasons?
| Absolutely. Our systems are fully scalable, allowing us to efficiently manage high-volume orders during busy periods such as Black Friday, seasonal promotions, and product launches. |
What is Third-Party Logistics (3PL) and How Can EC Group Help?
| Third-party logistics (3PL) refers to outsourcing your logistics and supply chain management to a specialist like EC Group. We manage everything from warehousing to shipping and customer returns—so you can focus on growing your business. |
Do you offer Fulfilment for Subscription Boxes?
| Yes, we specialise in subscription box fulfilment. Our team ensures accurate kitting, timely delivery, and custom packaging solutions to reflect your brand identity. |
What Makes EC Group Different From Other Fulfilment Companies?
| With over two centuries of experience, EC Group blends heritage with innovation. Our reputation is built on reliability, responsiveness, and personalised service, backed by a highly rated 5-star customer service team. |
Do You Provide Fulfilment for International Orders?
| Yes, we offer worldwide fulfilment and distribution. Our logistics network ensures your products reach customers globally—on time and in perfect condition. |
Can EC Group handle Returns and Customer Service?
| We offer complete returns management and outsourced customer service solutions to streamline your operations and support your customers with speed and care. |
Got More Questions? Reach out to our team now.
